Frequently Asked Questions

GameLeads is a platform that helps businesses create engaging interactive campaigns with gamified lead capture forms, popups, and embeddable experiences to boost customer engagement and generate more leads.

Getting started is easy! Sign up for a free account, choose from our library of game templates, customize your campaign with your branding and content, then embed it on your website or share via link.

We provide 24/7 customer support through live chat, email, and our help center. Our team is here to help you succeed with your campaigns and answer any questions you have.

We offer various game types including Spin the Wheel, Quiz Challenges, Scratch Cards, Escape Rooms, Tapping Games, and Sequence Games. Each game can be customized for different goals like lead generation, customer engagement, or brand awareness.

Absolutely! You can customize colors, text, prizes, branding, and configure various game settings to match your brand and campaign goals. Our intuitive editor makes customization simple and fast.

Yes! Our analytics dashboard provides real-time insights into player behavior, conversion rates, engagement metrics, and campaign performance. You can export data and integrate with your existing analytics tools.

We offer flexible pricing plans to suit different business needs. Start with our free trial to test the platform, then choose from our subscription plans based on your usage requirements and features needed.

Yes! We offer a 14-day free trial. You can create and test campaigns to see how GameLeads works for your business before committing to a paid plan. We also provide special early adopter pricing that locks in your rate forever.

We accept Visa, Mastercard, American Express and UnionPay. For Enterprise plans, we also support wire transfers on request.

Your subscription automatically renews at the end of each billing period. You can cancel anytime from your account settings to stop future charges.

No contracts or setup fees! All plans are month-to-month or annual with no long-term commitments. Cancel anytime with no penalties.

Upgrade or downgrade your account anytime from your Account Settings. Upgrades take effect immediately, while downgrades and cancellations become effective at the end of your current billing period.

Cancel your plan anytime from your Account Settings. When you cancel, you'll still be able to use your plan until the end of your subscription period. After your paid subscription ends, you won't be able to create new campaigns, but we keep all your previous campaigns and settings safe so you can pick up right where you left off if you resubscribe.

Please contact our support team at support@gameleads.io to switch to annual billing and we'll help you make the change.

GameLeads offers a 14-day money-back guarantee. For monthly subscriptions, you can request a refund if you haven't used the service extensively, but we may decline if we see significant usage in your account.

After creating your campaign, you'll get an embed code that you can paste into your website.